Privacy Policy

1. What we collect

Account data: your name, email address and password (stored hashed). Billing data: handled by our payment provider; we receive only the card brand, last four digits and billing country.

Usage data: pages you open, questions you ask Brock, device and browser type, and approximate location from your IP address.

2. How we use it

To provide and secure the Service, to let Brock remember your sessions if your plan includes it, to process payments, to send service messages, and to improve our products.

3. Agent conversations

Your questions to Brock are stored with your account so you can see your history. We may review anonymised samples to improve answer quality. You can delete your conversation history at any time.

4. Sharing

We share data only with service providers who help us run the Service (hosting, payments, email, analytics), under contracts that protect it, or when the law requires. We do not sell personal data.

5. Retention

We keep account data while your account is open and for up to 24 months after closing, unless the law requires longer.

6. Your rights

You can access, correct, export or delete your data, and object to certain uses. Write to hello@brockagent.com. Depending on where you live, you may also complain to your local data protection authority.

7. Security

We use encryption in transit and at rest, access controls and regular reviews. No system is perfectly secure, and we will tell you promptly if a breach affects your data.